Session
EXPERTS
The Next Era of Retail: Driven by Personalization
As consumer purchasing experiences evolve year by year, personalization has become a critical theme in the retail industry. In this session, we will explore how advancements in technology can be leveraged to create experiences tailored to individual needs.
Supported by KDDI
Available passes
- Executive
- Business/Startup
- Rising Star
- City
Language：Japanese
Speakers
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Takashi Okutani
Kokyaku Jikan Inc.
Takashi Okutani
Kokyaku Jikan Inc. CEO & Co-Founder
Omni-Channel & Marketing Specialist. Previously working at MUJI WEB Business Section as General Manager, produced Digital CRM App called MUJI passport & create global CRM Platform. Also, launch several oversea MUJI EC platforms. Currently working at Oisix.ra.daichi Inc as Chief Omni-Channel Officer. Also, from 2018, launched DX consulting company called Kokyaku Jikan Inc.
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Kouhei Shigeta
KDDI CORPORATION
Kouhei Shigeta
KDDI CORPORATION Deputy General Manager Services & Products Development Division Personal Business Sector
Joined DDI CORPORATION (now KDDI CORPORATION) in 1999.Since 2012,The head of au Smart Pass promotion department of New business promotion Division, engaged in the launch of "au Smart Pass",a service for au smartphone users.An outside director of Natasha,Inc. since 2012, an outside director of Supership Inc. and Connehito Inc. since 2016.Now, engaged in strategy planning and advertising "Ponta Pass" at the Services & Products Development Division.
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Tomoki Akutsu
TOUCH TO GO Co., Ltd.
Tomoki Akutsu
TOUCH TO GO Co., Ltd. CEO
Joined JR East in 2004; in charge of establishing JR East Startup Corporation, a corporate venture capital funded 100% by JR East in February 2018.In July 2019, he established a company as the representative of TOUCH TO GO Co Ltd, a JV with Signpost Co Ltd, to open an unmanned AI payment shop in Takanawa GW in March 2020, and to promote the introduction of unmanned payment shop systems to FamilyMart, ANA FESTA and other stores to solve social issues such as labour shortages.
